- If you chose the Take a Break option, your account will be active again after 24 hours
- If you chose the Self-Exclusion option via My Account → Profile → Player Protection for a time frame of 1 month, 3 months, 6 months or 9 months, your account will be active again, once the chosen period is over. No decrease or revocation is possible,
- If you selected the permanent Self-Exclusion option via My Account → Profile → Player Protection for the sum of our products, to re-activate your account, you will need to register again once the one-year exclusion period has elapsed.
If you have chosen the permanent self-exclusion option via My Account → Profile → Player Protection for one of our products, you will need to reach out to our Customer Support and they will guide you through the re-registration process.
- If an account becomes inactive (12 months without any activity or transaction), it can be reopened quickly and easily. Please use the contact form in the footer of this page.
- If you made Self-Exclusion via ROFUS, kindly refer to their website here.
If you still have issues logging in to Betano after the ROFUS exclusion has ended or if you have further questions or need assistance, you can contact us through the available communication channels.