If your account is not accessed for an uninterrupted period of 12 months, it will be considered Inactive according to our Terms and Conditions. Thirty days prior to the date when an account is due to become inactive, Kaizen will send you a reminder to withdraw your remaining funds. To gain access back into your account, please use the contact form in the footer of this page.
To protect the security of your account and avoid any issues related to inactivity, it's recommended to log in periodically, especially if you don't plan to use your account for an extended period. This will help keep your account active.
You can find more information in the article Inactive/Dormant Account Policy.